Practical Limits for Configurability
The last few months, my team has been working on a sample SaaS application to demonstrate the multi-tenancy concepts I’ve been describing in my papers and blog. One of the areas we spent some cycles thinking about are the aspects of configurability that a SaaS provider should allow the tenants to have. I want to share some design lessons from my team’s discussions:
Analytic on self-service and customer portal
It would be nice to be able to add a tracking code (Google, WebTrends, or Omniture) to self-service and customer portal screens so usage of these items could be analyzed. ...
Read more about Analytic on self-service and customer portal...Send Notes to your Evernote Notebook from Twitter
You can now take notes in Evernote directly from Twitter. You can also view what people are saving into Evernote through a simple...
Read more about Send Notes to your Evernote Notebook from Twitter...Departures and Arrivals at APX
When we started Adaptive Path 7 years ago, we all left what we were doing and started on a new adventure. In the past few months, we’ve seen a few folks leave Adaptive Path to strike out on their next ventures — Ryan joining start-up Plinky, Bryan...
Read more about Departures and Arrivals at APX...Notes from LIFT | Asia
LIFT | Asia in Jeju Island, South Korea was a fantastic event that did for me what all good conferences should do: connect people with their tribe, provide interesting and thought-provoking content, and leave attendees with a sense of hope and...
Read more about Notes from LIFT | Asia...Automated Screenshots from Command Line
Learn how to capture automated screenshots of multiple web pages from the command line in one go using the rendering engine of Internet Explorer, Safari or Google...
Read more about Automated Screenshots from Command Line...Websites - Great Customer Service?
Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
Read more about Websites - Great Customer Service?...